Research Use Only. No clinical, diagnostic, human, or veterinary use.
July 4th Sale10% OFF your entire order — code FREEDOM10 · July 2–6
Help Center

Frequently asked questions.

Everything about ordering, payment, shipping, documentation, and compliance — answered. Still stuck? Reach our veteran-run desk.

Ordering & Payment

Is this a medical or treatment site?

No. Cerberus Research Labs is a laboratory research-use-only (RUO) catalog. Nothing we sell is for clinical, diagnostic, human, or veterinary use, and no dosing or treatment guidance is provided.

How do I place an order?

Browse the catalog, choose a strength, add items to your cart, then click Checkout Securely. You'll enter your shipping details and pay by card on a secure checkout page. A confirmation email follows automatically.

What payment methods do you accept?

All major debit and credit cards (Visa, Mastercard, American Express, Discover) through our encrypted card-checkout provider, Stripe. Your card details are handled entirely by Stripe — they never touch our servers.

Is my payment secure?

Yes. Checkout runs on Stripe's PCI-compliant, fully encrypted infrastructure. We never see or store your card number.

Do you accept promo codes?

Yes — enter your code in the cart before checkout. We run seasonal codes throughout the year plus a first-order discount, and prices update automatically.

Do I need an account to order?

No. Guest checkout is available now — everything we need is collected at checkout and we follow up by email. Member accounts with saved details and order history are coming soon.

Shipping

How much is shipping?

Free shipping on all orders over $200. Otherwise shipping is a flat $50. Discreet, tracked packaging on every order.

Where do you ship?

The United States and a wide list of international destinations, selectable at checkout. Some regions may be restricted by carrier or compliance review.

How long does delivery take?

Typically 7–21 business days depending on destination and customs. A tracking number is provided once your order ships.

Documentation & Compliance

Can I request a COA or lab documentation?

Yes. Certificate of Analysis and available lot documentation can be requested on any product page or via the contact form.

What does "Research Use Only" mean?

All materials are intended strictly for laboratory and research use. They are not for human or veterinary consumption, and no medical, dosing, or treatment guidance is provided.

Do I have to verify my age?

Yes. On entry you confirm you are at least 21 years old and acknowledge the Research Use Only terms before accessing the catalog.